Flight compensation

Delayed? Cancelled? You might be owed €600.

European rules make airlines pay €250 to €600 per passenger for long delays, cancellations and overbooking. Claim companies keep up to a third of that for sending one letter. Check here what you're owed, step by step, and send the letter yourself.

Your flight

With a connection: enter where you started and where you ended up. It counts as one trip if it was one booking.

What happened?

How late did you arrive at your final destination?

It's about when the doors opened at your destination, not departure.

Pick the airports to see what you're owed.

Good to know

  • Why not a claim company?

    They do exactly this and keep 25 to 35% of your money, sometimes plus fees. Most claims are straightforward: the airline pays when you ask clearly, with the right articles.

  • The airline says 'extraordinary circumstances'

    Bad weather and air traffic control usually count. Technical problems and strikes by the airline's own staff don't, according to the EU Court of Justice. Ask them for proof.

  • They offer vouchers instead

    You can refuse. Compensation has to be paid in money unless you agree in writing to something else.

  • They don't answer or refuse

    Complain to the national enforcement body (in the Netherlands the ILT, in the UK the CAA), use an ADR scheme if the airline is in one, or go to the small claims court.

Based on Regulation (EC) No 261/2004, its UK version, and rulings of the EU Court of Justice. It's a careful estimate, not legal advice. Airport data from OurAirports (public domain).